Frequently Asked Questions — Urban Signal
Answers to common questions about Urban Signal — product compatibility, shipping, returns, and details on each charger and power bank.
Never Carry 3 Things Again
Power bank. Phone stand. Protective grip. MagFold folds all three into one aluminum-and-silicone shell that snaps onto your phone in seconds — built for scrolling, calls, and keeping your battery alive without the clutter of separate accessories.
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MagSafe Fast Charging
Why MagFold Wins
Everything a basic power bank can't do
Built-In Stand
Flip it out in seconds for hands-free video calls, Netflix, or FaceTime. No extra stand needed.
MagSafe Grip & Protection
The aluminum shell snaps on with serious magnetic hold and shields your corners from drops.
Real Fast Charging
Up to 10,000mAh in the Fast Charging version — top up your phone up to 4x before you need a wall socket.
Built For How You Actually Use Your Phone
Prop it up on your desk for meetings. Fold it flat for your pocket. MagFold moves with you — through calls, content, and everything in between, all while keeping your battery topped up.
What People Are Saying
A Closer Look
Every angle, every fold
MagFold In Motion
See the fold-out stand and magnetic snap for yourself
Learn More About Charging
Guides to get the most out of your MagFold
Magnetic Charging Explained: Is It Worth the Upgrade?
How magnetic charging actually works, its real advantages over standard wireless charging, and when it's genuinely worth the upgrade.
Power Bank vs. Wall Charger: Which Do You Actually Need?
Wall chargers and power banks solve different problems. Here's how to tell which one you actually need — or whether...
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MagFold — All Options
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Proudly South African
Urban Signal ships nationwide across South Africa — Durban, Cape Town, Joburg, and everywhere in between.
Questions? We reply within 24 hours.
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